Limitations

Tenant ID naming

The tenant ID (also called “user ID” or “org ID”) is the unique identifier of a tenant within a Cortex cluster. The tenant ID is an opaque information to Cortex, which doesn’t make any assumption on its format/content, but its naming has two limitations:

  1. Supported characters
  2. Length

Supported characters

The following character sets are generally safe for use in the tenant ID:

  • Alphanumeric characters
    • 0-9
    • a-z
    • A-Z
  • Special characters
    • Exclamation point (!)
    • Hyphen (-)
    • Underscore (_)
    • Single Period (.), but the tenant IDs . and .. is considered invalid
    • Asterisk (*)
    • Single quote (')
    • Open parenthesis (()
    • Close parenthesis ())

All other characters are not safe to use. In particular, slashes / and whitespaces ( ) are not supported.

Length

The tenant ID length should not exceed 150 bytes/characters.

Query series and labels

When running queries to the /api/v1/series, /api/v1/labels and /api/v1/label/{name}/values endpoints, query’s time range is ignored and the data is always fetched from ingesters. There is experimental support to query the long-term store with the blocks storage engine when -querier.query-store-for-labels-enabled is set.